F A Q

What is Wireless Internet Service?

Wireless Internet Service provides high-speed access to the internet without reliance on a phone line. Similar to a radio signal, data is transmitted to and from your computer using antennas. You do not have to wait for your modem to dial up. Just open your internet browser, and you're quickly connected.

Frequently Asked Questions:

Why should I use wireless technology?

You should use this technology if you want or need reliable high speed internet access.

Is this like satellite service?

No. Rather than communication from one antenna to another with several feet or a few miles, such as wireless internet service, satellite service bounces a signal out of the atmosphere to an orbiting satellite and then back to a central location. With satellite service, weather can become an issue, as can the sheer distance the signal has to travel.

How fast is it?

300K upload and download.

What kind of equipment does JCWIFI provide?

	A radio to send the wireless signal.
	An antenna mounted outdoors for long distance communication.
	100 feet of cable to connect the antenna to the computer.

Is wireless internet service safe?

In most cases, the system's transmitter will emit less power than a cellular telephone. Antennas are usually installed at least 12 feet above the ground.

Is it secure?

Yes, Information traveling from your computer to our first tower is encrypted using industry standard methods. Once your information arrives at our tower, the data is encrypted using secure proprietary technology

Can anything hamper my ability to receive service?

A line-of-site is almost always needed for the connection. Although normal weather conditions such as rain and lightning are not an issue, obstructions such as buildings, trees or hills can affect service if an antenna isn't installed high enough. Distance can also affect service. Some customers can receive service from as far as nine miles away. We offer a free site survey that uses both software and on-site data to give a reasonable analysis of the quality of service that can be expected.

How many email accounts can I have?

Up to five.

Can I get a static IP address?

Yes.

How do I sign up for service?

Just call 866-620-3725 or fill out one of the contact forms on this website. Our friendly, professional installation crew will take care of installing everything for you. All you need is a computer with an Ethernet card. If you don't have an Ethernet card, they're available upon request.